REQUIREMENTS

To proceed with remote monitoring setup, the followings are required:

1. A family pack license (for up to 4 PCs).


2. Install Family Cyber Alert (FCA) on each computer, including yours. Get the updates by going Tools->Live update in Family Cyber Alert. Make sure FCA runs well on each computer.

TWO CONFIGURATIONS

Choose a configuration for your remote monitoring:

1. Central Logging. Usage data logged on each computer is sent to and stored on your computer.
   
   
   • Advantages: Safe keeping of the usage data since the data is stored on your computer; one report for all the computers.
     
   • Disadvantages: Your computer has to be on all the time in order to receive the logging data; usage data may be lost when the network connection is down.
     
2. Distributed Logging. Usage data logged is kept and stored on each computer. You view the usage report of each computer from your computer. Advantages: Your computer does not need to be on all the time to receive the data; network problem does not affect usage data logging. Disadvantages: View one computer at one time.

Based on your needs, choose one configuration from the above.

To Home         To Top

PROFESSIONAL HELP

The following setup instructions are detailed and easy to follow. We do recommend you try the instructions. If you have any question, feel free to contact us at http://www.itcompany.com/support.htm. The support is free.

We also provide live professional setup service. With this service, our technician will walk you through the process of setting up the remote monitoring and guarantee the success of setup. To order this setup service, click on here. After receiving your order, we will contact you and set up a date and time. Our technician will call you and walk you through the process.

CENTRAL LOGGING SETUP

1. On your computer, Create a folder, for example, c:\fcadata:

• Open Windows Explorer (Start->All programs->Accessories->windows Explorer). Scroll the left side scroll bar up until you see (c:) and click once on (c:). Go to Files->New->Folder. Replace “New Folder” with “fcadata” and press Enter.

2. Share the folder. In Windows Explorer, right click the folder c:\fcadata and choose Sharing and Security. Click on Sharing. Check Share this folder. Use the share name, fcadata. Check Allow network users to change my file or click on Permissions button if you have one. Add Everyone to the Group and check Full Control, Change, and Read. Save the changes. For more information on how to make a public share, click on here.

3. Find out your computer’s name. Go to Control Panel->System->Computer Name. Write down your computer name.

4. On your computer, bring up Family Cyber Alert. Go to Tools->Options->Security->Archival Location. Change the value to c:/fcadata.
5. On the computers being monitored, bring up Family Cyber Alert. Go to Tools->Options->Security. Look at Archival Location.
Enter \\YourComputerName\fcadata. Replace YourComputerName with the real name of your computer.

6. To exclude yourself from being monitored, check the question “I don’t want to monitor everybody. How can I exclude a user from being monitored?” at http://www.itcompany.com/fcafaq.htm.

Restart all the computers if necessary.

To view the report, bring up FCA on your computer.

To Home         To Top

DISTRIBUTED LOGGING SETUP

1. On each computer being monitored, Create a folder, for example, c:\Program File\fcadata:

• Open Windows Explorer (Start->All programs->Accessories->Windows Explorer). Scroll the left side scroll bar up until you see (c:) and click once on (c:). Click on Program Files. Go to Files->New->Folder. Replace “New Folder” with “fcadata” and press Enter.

2. Share the folder. In Windows Explorer, right click the folder c:\Program Files\fcadata and choose Sharing and Security. Click on Sharing. Check Share this folder. Use the share name, fcadata. Check Allow network users to change my file or click on Permissions button if you have one. Add Everyone to the Group and check Full Control, Change, and Read. Save the changes.


3. Find out the computer’s name. Go to Control Panel->System->Computer Name. Write down the computer name, for example, ComputerA


4.On the computers being monitored, bring up Family Cyber Alert. Go to Tools->Options->Security. Look at Archival Location.
Enter c:\Program File\fcadata. Apply the changes.

5. Repeat step 1 to 4 on each computer being monitored.

6. On your computer, assign a drive letter to the logging location on each computer being monitored:

Make sure the computer being monitored is turned on. On your computer, in Windows Explorer, go to Tools->Map Network Drive. Choose a drive letter. For example, M. In Folder field, type \\ComputerA\fcadata. Check Reconnect at Logon. Click on Finish. Replace ComputerA with the real computer name.


7. To view the report on the computer being monitored, make sure the computer is up and running. On your computer, bring up Family Cyber Alert. Go to Tools->Options->Security. Look at the Archival Location. Enter M: Click on Apply to view the report. To view the report on another computer, change the location to other drive letters you have defined.



To Home         To Top